Khela88 Privacy & Policy

Last updated: November 2025

Welcome to Khela88. Your privacy is our top priority. This Privacy & Policy document outlines how Khela88 Online Casino (“we,” “our,” or “us”) collects, uses, discloses, and safeguards the personal information of our users (“you,” “your,” or “player”) who access our website and gaming services from Bangladesh and beyond.

By registering an account or using the services on Khela88, you agree to the terms and practices described in this policy. Please read it carefully before engaging with our platform.

1. Information We Collect

Khela88 collects information to ensure smooth operation, regulatory compliance, and personalized user experience. The types of information we collect include:

1.1 Personal Information

When you register or use our services, we may collect:

  • Full name, date of birth, and gender

  • Email address and phone number

  • Residential address

  • Username, password, and account ID

  • Government-issued ID (for verification purposes)

1.2 Financial Information

To process deposits and withdrawals securely, we may collect:

  • Payment method details (e.g., bank account, e-wallet information)

  • Transaction history and betting records

  • Currency preferences and bonus eligibility data

1.3 Technical Information

When you access Khela88, we automatically collect:

  • IP address and browser type

  • Device type, operating system, and unique identifiers

  • Cookies, geolocation, and session data

  • Traffic sources and user interaction analytics


2. How We Use Your Information

Khela88 uses collected data to deliver a safe, efficient, and enjoyable gaming experience. Specifically, we use your information for:

  • Account creation, authentication, and management

  • Processing deposits, withdrawals, and bonuses

  • Improving website performance and user experience

  • Preventing fraud, money laundering, and unauthorized access

  • Verifying identity and age in compliance with regulations

  • Sending promotional offers, loyalty updates, and transactional notifications

  • Conducting market research and game optimization

All processing activities comply with applicable data protection laws within Bangladesh and international standards.


3. Cookies Policy

To enhance your browsing experience, Khela88 uses cookies and similar technologies. Cookies help us remember user preferences, analyze traffic, and optimize our platform.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain site functionalities, including secure login and personalized recommendations.


4. Data Protection and Security

The safety of your data is a cornerstone of Khela88’s operations. We implement SSL encryption, firewalls, and two-factor authentication to protect against unauthorized access, alteration, or disclosure of your information.

Additionally:

  • Sensitive data is encrypted both in transit and at rest.

  • Financial transactions are handled through PCI-compliant payment gateways.

  • Only authorized personnel can access user information, under strict confidentiality agreements.

Despite our robust measures, no online transmission is 100% secure. Users are advised to keep passwords confidential and ensure responsible device usage.


5. Sharing of Information

Khela88 does not sell, rent, or trade user information. However, we may share limited data in the following circumstances:

  • Regulatory Compliance: To meet legal or governmental requirements within Bangladesh or other applicable jurisdictions.

  • Payment Processing: With trusted financial partners to facilitate deposits and withdrawals.

  • Service Providers: For technical, marketing, or analytical support under strict data protection agreements.

  • Fraud Prevention: With relevant authorities and partners to prevent illegal activities such as money laundering or identity theft.

All third-party partners are required to adhere to the same privacy and security standards as Khela88.


6. Data Retention

We retain your personal information for as long as necessary to fulfill our legal obligations, maintain accurate records, and resolve disputes. When data is no longer required, it is securely deleted or anonymized according to industry standards.


7. Your Rights

As a Khela88 user, you have the right to:

  • Access, review, and update your personal information

  • Request correction of inaccurate or outdated details

  • Withdraw consent for marketing communications

  • Request deletion of your account and personal data (subject to legal retention requirements)

To exercise your rights, please contact our Data Protection Officer at [support@khela88.com].


8. Responsible Gaming and Age Restriction

Khela88 is strictly for users aged 18 years and above. We employ age verification tools to prevent underage gambling.

We also promote responsible gaming by offering self-exclusion tools, betting limits, and awareness materials to help users maintain a healthy balance between entertainment and responsibility.

If you suspect unauthorized or underage use of our platform, contact our support team immediately.


9. Third-Party Links

Our website may contain links to external sites or partner services. Please note that Khela88 is not responsible for the privacy policies or practices of third-party websites. We encourage users to review their policies before sharing personal information.


10. Changes to This Privacy Policy

Khela88 reserves the right to update or modify this Privacy & Policy at any time to reflect new technologies, legal requirements, or operational changes.

All updates will be published on this page, and the “Last Updated” date will be revised accordingly. We encourage players to review this section periodically to stay informed of any changes.


11. Contact Us

If you have any questions, feedback, or concerns regarding our privacy practices, please contact us:

📧 Email: [support@khela88.com]
🌐 Website: [www.khela88.com]
📍 Location: Dhaka, Bangladesh